Lazada launches cashless payment on delivery via DuitNow QR to ease eCommerce adoption amid EMCO

As homebound Malaysians increasingly rely on eCommerce for daily essentials, Lazada is providing further convenience for online shoppers by enabling a new cashless payment on delivery option nationwide. Consumers can now choose this digital alternative by clicking DuitNow on the ‘cash on delivery’ checkout page, then scanning the QR code attached on their purchase to pay for their order at the time of delivery.

The new payment option not only ensures more safety for consumers at a time when they are looking to minimise personal contact, but also provides them peace of mind and a greater sense of security about their payments.

“With the nation continuing its efforts to curb the spread of COVID-19, especially with the recent Enhanced Movement Control Order (EMCO) in multiple areas within Kuala Lumpur and Selangor, most Malaysians today have grown accustomed to shopping online for everyday essentials and groceries. However, for those who are still new or uncertain about online shopping, having the choice of paying once orders arrive at your doorstep helps to give a sense of assurance,” said Rick Ting, Head of User Growth, Lazada Malaysia.

Rick added that: “Enabling payment on delivery via DuitNow QR will further reinforce consumer trust in digital transactions, enhance consumer safety, and help increase the adoption of digital commerce. This new payment alternative is powered by Lazada’s ecosystem of DuitNow-enabled banks and eWallet partners. From today, all of our Lazada Express (LEX) delivery personnel across the country will be equipped with DuitNow QR codes that customers can easily scan upon delivery to complete the purchase.”

DuitNow QR payment on delivery option on the Lazada platform is currently only available for products fulfilled by LEX. Customers can choose from any of the DuitNow-enabled digital payment providers, such as Maybank’s MAE app, to pay by scanning the QR code when receiving a delivery. Once a purchase is completed by scanning the QR code, it will automatically be reflected on the Lazada app for a secure, seamless, and integrated customer experience.

To commemorate its launch, Lazada users can enjoy a one-time discount* of RM5 off with a minimum spend of RM30 (promo code:LAZCOD5) when they make their first ‘DuitNow QR’ payment using the Scan & Pay feature in Maybank’s MAE app. All Malaysians, both seasoned and new online shoppers, are encouraged to safely shop from home on Lazada for daily essentials and groceries during this crucial time and enjoy fast deliveries, great discounts, and Free Shipping vouchers offered on the Shop From Home page here (https://lzd.co/MalaysiaShopFromHome).

For a step-by-step guide regarding payment on delivery, please visit: https://lzd.co/PaymentOnDelivery.

*Terms & Conditions apply

This content is provided by Lazada Malaysia.

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