COMMENT | How to win disputes with your insurance company

COMMENT | Insurance policies are purchased based on trust and are accompanied by a piece of paper with fine print and technical jargon most ordinary citizens can’t fully comprehend.

As the insured and policy owners, we pay premiums every year in exchange for some promises that, in the event of death, our life insurance coverage would pay a certain insured amount to our beneficiaries.

Likewise, the medical insurance policy is supposed to provide coverage for treatment that is spelt out in the medical policy.

The tragedy happens when, in our old age, we find that the policy had lapsed due to reasons beyond our control.

For example, the insurance company can cancel a policy that you have been paying for the past 20 years because for one reason or another you have failed to continue paying.