MOT, Mavcom criticised for inaction against airlines refusing to refund cancelled flights

CORONAVIRUS | The Malaysian Association of Tour and Travel Agents (Matta) said airlines should make cash refunds instead of offering "credits" for flights cancelled during the Covid-19 pandemic.

Matta vice president (air transportation) Shazli Affuat Ghazali also expressed disappointment with the government's silence towards airlines that are refusing refunds.