Immigration to abolish online passport system, extend counter operating hours

The Immigration Department will abolish the Online Appointment System as well as extend the operating hours of passport issuance offices and counters to overcome problems regarding the application and renewal of the Malaysian International Passport.

Immigration director-general Khairul Dzaimee Daud announced that the online system for all passport issuance offices outside the Klang Valley will be abolished from May 9, while in Kuala Lumpur, Selangor, Johor Bahru, Negeri Sembilan and Malacca from May 16.

"Those who have received...