Mavcom investigating airlines for indiscriminate flight rescheduling

The Malaysian Aviation Commission (Mavcom) is investigating multiple complaints about airlines making indiscriminate changes to flight schedules without adequate notice provided to consumers.

In line with the mandate to uphold the rights of consumers, the commission said it had directed the airlines to submit all relevant data regarding flight schedule disruptions over the festive period from April 29 to May 9, 2022, to gain an objective, accurate and comprehensive view of the situation.