'Refund rule should apply to all stakeholders, airports'

The new refund rule by the Transport Ministry should apply to all stakeholders, including airport operators, not just airlines, according to AirAsia’s parent Capital A Bhd’s chief executive officer Tony Fernandes.

Transport Minister Anthony Loke announced on Wednesday that airlines are required to offer passengers the option of a full refund for flight delays of five hours or more, effective Sept 2.

However, Fernandes said the rule should...